Job expirat
Candidates should be based in, or having the intention to relocate to Bucharest
Description of Unit
Business Unit Global Services has a number of Global Services Delivery Centers around the world which complements the Market Units in delivering delivery services to Ericsson's customers.
Job Description
The engineer is directly responsible for providing 3rd Line fault resolution, monitoring and deployment in support of all security applications.
Responsibilities
Work with other teams to provide secure solutions
Maintenance of the security infrastructure including firewall, IDS and authentication solutions
Ensure all problems are dealt with within SLAs, with an emphasis on taking ownership of any problems that affect the customer experience
Aid in any operational activities/support
To work with 3rd party providers to resolve technical issues
Track and manage problem escalations via an industry standard call tracking system and co-ordinate implementation of root cause fixes with suppliers
Provide Security Support within core hours for "test environments"
Provide Security support 24*7 on a Rota on call basis
Investigate any inappropriate Email correspondence (may require to view obscene images)
Technical expertise:
3+ experience of Checkpoint FW1 in an enterprise environment
3+ experience of Checkpoint FW1 in an enterprise environment
Unix and Windows Server experience
TCP/IP networking
General security best practises
Soft skills:
Excellent problem solving abilities
Ability to work in a high pressure environment
Able to work with minimum supervision
Prepared to take ownership for issues which can span multiple teams and technology areas
Team player
Good communication skills
Academic background:
Technology / Science University qualification
http://www.ericsson.com
Ericsson is a leading provider of telecommunications solutions and related services to mobile and fixed network operators globally.
More than 1000 networks in 140 countries utilize Ericsson’s network equipment and 40 percent of all mobile calls are made through Ericsson’s systems. Ericsson is one of the few companies worldwide that can offer end-to-end solutions for all major mobile communication standards.
This is a fantastic opportunity to work for a global organization, in a teamwork environment where you are empowered to drive your career and always encouraged to find creative ways to succeed. You shall be involved in high profile projects and execute your advanced technical skills in a company like Ericsson, where innovation is the key to success.
