Job expirat
The Second Level Support Engineer will be part of the iQuest Managed Services business unit, which delivers value added services to mobile operators. The Support Engineer will have the opportunity to help Mobile Network Operators run their backend solutions with minimal service interruption or downtime. He/she will have to display good analytical skills and have a good understanding of technologies and solutions used or developed in-house or by third parties, master in-depth knowledge of IP network protocols and other domain specific standards, in order to diagnose, find workarounds and overall cope with dynamic customer environments and high expectations.
Location: Lublin, Warsaw
What abilities will you need?
Understanding of n-Tier application architecture concepts
Server management, application deployment management and maintenance
Knowledge of troubleshooting tools and techniques related to networks and systems
Basic knowledge of Linux, shell scripting is a plus
General knowledge of JBOSS / Tomcat servers
Basic familiarity with SQL RDBMS interface and integrated tools (preferably Oracle), ability to create simple SQL queries is a plus
Do you also have these qualities?
Team player with good communication skills
Strong wish to learn and grow professionally
Fluent in Polish and good English
Russian language skills are a plus
What experience will you need?
A minimum of 2 years’ relevant experience in IT support
Expertise in TELCO industry technologies is a plus
What will you find in iQuest?
Professional Development Plan through the iQuest Career Management programme
Training courses/certifications on the latest technologies
Professional and collaborative working environment
Competitive remuneration package
Opportunities for training and working abroad
For more than 14 years, iQuest has provided exceptional professional services and delivered an extensive portfolio of customised software solutions to many of Europe’s largest businesses mainly in Germany, Switzerland, the United Kingdom and Scandinavia.
With a winning combination of technical expertise and service excellence, iQuest drives long-term business value for leading companies in a broad range of industries such as telecommunications, life sciences, financial services, logistics and media.
Our highly specialised service offering includes software and product engineering, application lifecycle services, business information management, business process management, e-commerce and software quality assurance and testing. iQuest focuses on providing best-in-class solutions that are cost-effective and help our clients maintain a competitive advantage through technology.
Founded in 1998 and headquartered in Germany, iQuest has 6 European offices with local teams in Germany, Sweden and Romania, currently employing more than 400 people.
