Job expirat
DESCRIPTION
Under general direction, creates end user business solutions in company Enterprise Resource Planning (ERP) System; ensures company business requirements are met, and business operations are effective and efficient through their functional knowledge of application; provides a wide variety of project management, business process engineering, implementation services and services to Company end users and performs other related work as is required.
DUTIES / RESPONSABILITIES
- Defines and documents Company business requirements through discussions with executive and management staff and end users.
- Translates Company business requirements into business solutions utilizing ERP system functionality; acts as liaison between executive and management staff, end users, and information technology staff to design and configure business solutions to ensure business requirements have been met.
- Creates and maintains table driven business rules and other ERP application configuration settings.
- Develops and manages project plans to implement business solutions; monitors and communicates progress of project.
- Creates custom program designs to be coded and tested by information technology; develops and coordinates acceptance criteria with end users.
- Develops, with end users, test plans and procedures for implementation of added functionality,
custom programs, and software upgrades and system patches; coordinates with information technology to test patches/updated logic and overall application upgrades.
- Creates, documents and maintains Company business processes.
- Automates business process by using application workflow technology.
- Uses data warehouse tools to turn data into business intelligence.
- Sets and maintains application level security; develops and administers security definitions and
profiles.
- Coordinates with information technology and end users to determine patches/updated logic and application upgrades implementation; tracks functional upgrades in new releases of ERP software; educates end users on new functionality and implements new functionality upon request;
- Develop training curriculum and conducts training sessions.
- Consults and coordinates with information technology and/or system vendors to resolve application/system and equipment problems.
- Responds to end user requests for assistance.
QUALIFICATIONS and SKILLS:
- Bachelor’s Degree in Computer Science/Information Systems or related field. Experience may be considered as a substitute for education or in combination with formal education.
- Knowledge of principles and general understanding of an ERP system (SAP, M3 - is a plus).
- Three years experience in business systems analysis, design or management
- Overall knowledge about software technologies, complex software solutions, ERP Systems, ticketing system(s)
- Strong analytical abilities, organized with attention to detail.
- Understanding of the system development life cycle required.
- Knowledge in object oriented programming, SQL , UML
- Good knowledge of business flow
- Written and verbal fluency in English. Any other language is considered a plus (French).
- Excellent communication skills is also essential
- It is desired: strong customer focus, driven to continuous improvement of our leading edge services and products, good problem solving methodology, driven to achieve results, experience in multi-cultural environment would be an advantage.
- Leading contributor individually and as a global team member.
- Be able to understand and follow all policies, procedures, instructions, rules and regulations associated with this position
- Must have the ability to resolve problems/ conflicts in a diplomatic and tactful manner
- Experience meeting deadlines and managing multiple priorities.
- Strong understanding of all significant components of an overall IT architecture – is a plus.
Infotech System Solutions este o companie partenera a grupului francez Haulotte.
Echipa noastra este este formata din specialisti in servicii IT de administrare sisteme informatice: administrare computere de birou, portabile si echipamente periferice, administrare servere, administrare infrastructura retea, consultanta IT, proiectare si executie lucrari infrastructura IT.
Suntem specializati sa planificam, sa construim, sa livram si sa maximizam beneficiile rezultate din aplicarea celor mai bune solutii si servicii pentru ca obiectivele necesare business-ului dumneavoastra sa fie atinse.
Serviciile noastre inovatoare de outsourcing si de administrare infrastructura, ajuta clientii sa: reduca costurile, elibereze resurse interne care pot sa se concentreze pe imbunatatirea strategiei, reduca riscurile, imbunatateasca livrarea servicilor IT, printr-un serviciu IT flexibil.