30-01-2013 | EXPIRA LA 01-03-2013
Job expirat
Intermarin Recruitment is seeking french speaking candidates to work within the Customer Solutions Center for a Multinational Company based in Ireland/Dublin.
As an Agent within Customer Solutions, your primary responsibilities will be assisting customers and helping to resolve their inquiries. You will be using the latest in modern communication and technology tools.
You need to have strong communication skills, customer care attitude, creativity and skill in delivering practical solutions
Knowledge/ Skills Requirements:
•FLUENT FRENCH MANDATORY
•Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers
•Strong written (email) communication utilizing proper grammar and punctuation
•Ability to work independently
•Well developed sense of urgency
•Ability to multitask multiple systems, screens, and tasks during customer contacts
•Time Management and Adherence to schedules
Technical:
•Ability to learn and adapt to new software technologies
•Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office – Outlook, Word, Excel).
•Basic Knowledge of internal systems & software (Kana, Intranet, Admin Tools, Attack).
- Salary : fixed basic 25.000 Euro/ year + bonusses
Team leaders having previous experience : negotiable up to 40.000 Euro/ year
Work hours : 39/ week
INTERMARIN este o companie specializata in managementul de personal cu activitate la nivel national si international . Compania a fost infiintata in anul 2008 ca birou reprezentativ al Grupului Inter Marine, iar in prezent deruleaza proiecte de recrutare in domeniile : Medical, Crewing, Engineering si Airline . www.intermarin.ro
