Job expirat
IntelligentBee is looking to hire an Associate Support Engineer to be a part of our support team. Excellent customer service is one of the core values of our company and what our customers have come to expect and love about our service. If you are a young professional eager to start a career in technical support, keep reading!
Responsibilities:
* Help our L1 and L2 support engineers
* Provide troubleshooting and technical support for recurrent and not so difficult problems
* Learn all the ‘ins and outs’ of the product and services offered to properly assist users with selecting the appropriate subscription plan for their needs;
To succeed in this role you must be positive, self–starting, goal oriented, outcome focused, and results driven with the following traits:
* Good English communication skills, both written and spoken
* High Energy, optimistic outlook and positive attitude;
* Empathetic approach to troubleshooting and customer service;
* Proactive, smart and reliable
* Organized
* Quick learner, willing to take initiative, and has great follow through;
* Strong listening skills and analytic abilities;
We offer:
- latest tech equipment;
- cool office and desks;
- open and collaborative work environment;
- fun-room;
- medical insurance;
- daily lunch, free snacks & drinks.
If you are interested, please send me your updated English resume at alina@intelligentbee.com.
IntelligentBee provides high-quality web development focused on effective communication and reliability helping companies around the world build great software products and deliver value to their customers.
http://intelligentbee.com/
