Systems Support Analyst

SC XLW STAR SRL

01-08-2012 | EXPIRA LA 31-08-2012

Job expirat

RESPONSABILITATI

To positively contribute to the effectiveness of PSD so that it can provide a quality support service to the Administration practice
Complete support calls for our suite of pension, payroll, treasury and benefit systems with assistance from other members of the team where necessary
Ensure adherence to departmental service standards including the use of UAT systems and sign-off procedures.
Assist the administrators about ways to improve their efficiency when using the applications.
Assist with the development, testing and delivery of new releases for both internal and 3rd party applications.
Participate in the preparation for and delivery of the MasterKEY Advanced User Development program.
Acquire high-level knowledge of legislation and system functionality within the pension, benefits, and payroll and treasury areas. Develop leadership attributes as required for progression
Carry out such other duties as may be agreed from time to time.


CERINTE

DPC, or progress towards DPC or PMI desirable, enthusiasm for study and personal development essential.
Experience of both defined benefit and defined contribution schemes desirable.
Experience of payroll, treasury and accounting systems desirable.
Attention to detail essential.
Intermediate knowledge of Microsoft Word and Excel essential
Good interpersonal skills.
Good numeracy skills
Ability to manage and take responsibility for own workload essential.
Minimum three years’ pensions/benefits/payroll experience, preferably within an administration or systems environment
Alternatively a graduate or graduate calibre individual.
Experience of Microsoft Access desirable.
Aptitude for data manipulation.


BENEFICII OFERITE

Excellent compensation
A well defined path career
Bonuses for well done projects
Beginning and periodical intensive and free training
And many other


DESCRIEREA FIRMEI

XL World is one of the leading and fastest-growing Outsourcing companies in Romania. We employ close to 600 professionals in 2 high-tech centers in Romania.
We are located in Iasi and Oradea and we have offices in UK, Italy and Albania.
We provide multi-lingual services to the largest multi-national companies in the areas of Customer Care, Marketing, IT and Back-Office.

Our work environment is higly dynamic and results-oriented.
We heavily invest in training and development of our employees.

For more information see our web site: www.xlworld.eu