Job expirat
- Based on a defined scripting brief and an understanding of the communications objective (sample of creative) and experience, build a comprehensive script of all data elements ready for data entry.
Main assignments are:
- Developing scripts using an AS/400 front end or Siebel so that responses to campaigns can be data captured. This will include making sure that any specific logic relating to in-country data privacy or other legislation are followed.
- Liaising with the relevant marketing staff where necessary to make sure that the script meets the needs of the campaign.
- Knowledge of country specific rules and conditions
- Modification and initial testing of scripts
- Documentation to support the script for later use
- Posting completed scripts and documentation for later use by Data Entry
- Ability to meet deadlines (scripts tied to marketing program start dates)
- Highest quality written, verbal and interpersonal communication skills
- Logical and structured thinker
- First class organisational skills
- Data literate
OTHER REQUIREMENTS:
- English - advanced
- Willingness to get involved in the details
- Ability to multi-task
- Can-do attitude
- Good team player
- Self motivated, able to work on own initiative
- Multinational environment
- Competitive salary
- Bonuses for well done projects
- Periodical, intensive and free training
- First class working conditions, latest hardware available
Contact Line (www.contactline.ro), una din cele mai moderne companii specializate in activitati de call-center din Romania, cu o experienta de peste 5 ani pe piata internationala, ofera servicii personalizate clientilor din diferite domenii de activitate: financiar-bancar, telecomunica¿ii, IT, bunuri de consum, resellers etc.
Contact Line este o companie in continua dezvoltare, astfel incat, in anul 2005, a inregistrat o crestere de peste 300%. În prezent, numarul operatorilor depaseste 300 persoane, Contact Line avand o prezentana¿ionala în trei sedii operative: Iasi, Cluj, Oradea.
Contact Line ofera servicii profesionale pentru gestionarea s consolidarea relatiilor cu clien¿ii: telemarketing (campanii pentru atragerea, fidelizarea si reactivarea clientilor), cercetari de piata, sondaje electorale, stabilirea întâlnirilor de afaceri, gestionarea numerelor verzi, infoline pentru produse si servicii, asistenta tehnica de specialitate, asistenta pre/post vanzare, back office, solutii de call center la cheie.
Misiunea noastra este accea de a veni în sprijinul partenerilor nostri de afaceri din Europa, oferind solutii IT complete si personalizate, integrate cu servicii de call center.
Datorita activitatii sale în continua crestere, Contact Line doreste sa-si completeze echipa cu noi profesionisti pentru sediul din Iasi. Puteti aplica direct la adresa de email: mihaela.bejenaru@contactline.ro
