Job expirat
The role: Sales Operations Administrator
Purpose:
Salesforce.com (SFDC) is a business critical application and the Sales Operations Administrator is responsible for checking and validating that the Deal Approval Process was followed correctly according to the XS Deal Governance procedures/guidelines. The data completed by the Sales Operations Administrator in Salesforce.com is critical for the entire Organization, because various reports are extracted and sent to Senior Management after the deal closing process phase.
Scope:
Collaborates with the Sales Teams to ensure that complete documentation (Deal Package) is available for opportunity closing.
Manages Salesforce.com data validation by matching against closing documents (executed agreement and financial model).
Guides the close validation process by working with the delegated approvers through confirming final deal details.
Main Responsibilities:
Deal closing process validation – verifying that the data from the contracts (MSA, SOW, CR, etc.) is aligned to the financial models and that the appropriate approvals are taken from the correct Industry Group Leaders and SMEs.
Maintain a good knowledge of Xerox business strategy, rules and processes (current and future) to ensure that SFDC reflects it for each Industry Business Group..
SFDC deal closing process trainings – new user induction training / refresher training.
Reporting systems: Salesforce, MS Office (Excel)
Candidate Background: Skills, Knowledge and Abilities:
Language Skills: English - Fluent in written and spoken
Good interpersonal and influencing skills
Ability to work with virtual teams
Ability to prioritize and manage workload
Experience in supporting a team of people preferably within a sales environment
Good verbal/written communication skills
PC and IT literate
Effective listening
Good presentation & training skills
Flexible to working extended working hours per business requirements
With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.
