Job expirat
• Build and lead project team. Define roles and responsibilities and manage communications between all parties.
• Assess and define project costs, manage costs, validate pricing and delivery risks within defined controls, identify breakthrough opportunities and implement closed loop financial productivity benefits.
• Provide expert advice on technical, pricing and operational pre- and post -sales support on imaging projects and contracts.
• Understand customer “key drivers”, objectives and business strategy.
• Manage customer satisfaction during Implementation phase and ensure that all Customer expectations are understood and accurately set.
• Develop and maintain Implementation strategy, plans and schedules using ACS/Xerox methodologies, process and control tools.
• Manage the project Requirements Specification development and Change Control Process prior to hand over to Production Operations.
• Manage problem resolution process in accordance with customer priorities.
• Promote Imaging services and enhance business development opportunities through building relationships with Sales, ACS/Xerox FM sites and directly with the external customer.
• Provide input and support to the pre-sales community in bid response proposals
ESSENTIAL
• Three or more years successful proven track record gained within a customer focused environment.
• Extensive Project Management experience and financial awareness skills.
• Excellent team and interpersonal skills.
• Excellent analytical and problem solving skills.
• First class written and oral communications skills.
• Proven track record of managing and developing cross functional teams.
• Ability to influence, negotiate and conduct formal business dialogue with all levels with-in customer organisation.
DESIRABLE
• Experience of operating and developing Imaging solutions.
• Working knowledge of corporate processes and financial procedures.
• Management Developer
Excellent compensation
A well defined path career
Bonuses for well done projects
Beginning and periodical intensive and free training
And many other!
XL World is one of the leading and fastest-growing Outsourcing companies in Romania. We employ close to 600 professionals in 2 high-tech centers in Romania.
We are located in Iasi and Oradea and we have offices in UK, Italy and Albania.
We provide multi-lingual services to the largest multi-national companies in the areas of Customer Care, Marketing, IT and Back-Office.
Our work environment is higly dynamic and results-oriented.
We heavily invest in training and development of our employees.
For more information see our web site: www.xlworld.eu
