Job expirat
- Respond and resolve incidents logged via the Energy IT Support Portal
- Analyze the right solutions to specific tech issues
- Administrate the SharePoint platform
- Liaise with Accenture Local Tech Support for effective user incident management
- Effective utilization and management of third party software solutions
- Provision and management of energy services loan equipment and IT consumables
- Support for events such as new joiner inductions, team/project meetings
- Act as a team player across the energy support team both locally and globally
• Bachelor’s Degree in Computer Science, Information Systems or other related field
• Minimum 1,5 years relevant experience in IT infrastructure Service delivery or IT Service Desk environment
• Experience of working in a large corporate environment
• Knowledge of Windows 7, Windows 8 and Microsoft Office (including Outlook) Internet Explorer and knowledge of other Microsoft applications and products
• Experience of laptop, desktop and printer hardware fundamentals
• Knowledge of Windows Server based operating systems
• Basic knowledge of networking and connectivity troubleshooting
• Client management skills
• Organized, diplomatic and analytical person
• Good communication skills, team player and open mind
Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.
We are a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.
We work at the intersection of business and technology to help clients improve their performance and create sustainable value. With more than 358,000 people serving clients in more than 120 countries, we drive innovation to improve the way the world works and lives.
We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.
To find more about Accenture and how you can use and improve your skills visit our careers website http://accenture.ro/cariere and like our Facebook pages https://www.facebook.com/accentureinromania and https://www.facebook.com/Accenture.Industrial.Software.Solutions.Romania.
