Job expirat
The role: HR Customer Service
May perform one or more of the following:
Responds to telephone and e-mail inquiries and complaints related with Human Resources issues using standard scripts, policies and procedures.
Communicates appropriate options for resolution in a timely manner.
Informs customers about services available and assesses customer needs.
Gathers information, researches/resolves inquiries and logs customer calls
Schedules work to ensures accurate phone coverage; monitors priority of calls and shifts escalated calls to assure resolution to problems.
Experience in Customer Service;
Experience related with Human Resources would be an advantage;
Excellent Communication skills;
Fluency in English;
Flexible and eager to learn.
We are looking to fill this position as soon as possible. Please apply only in the nature specified.
With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.
