Job expirat
BESEDO has been supporting clients all over the world building classifieds sites since 2002. We are a modern international company and we are growing rapidly. We have the ambition to be the number one player in management of User Generated Content and doing so by making our clients’ number one in their field. At Besedo we are resilient and performance-oriented with a huge focus on our clients’ success.
We know that our employees are the most important key to our success. We constantly search for new motivated team players that want to be a part of our growth – and to grow themselves! We believe that everyone in the company should be given the opportunity to develop and many of our colleagues holding management or other key positions joined us as moderators and worked their way up.
You can find our teams in Bogotá, Malta, Mauritius, Kuala Lumpur, Paris and Stockholm; we are truly a global company and our teams are from 15 different nationalities. We believe in a good working environment, where our employees are the foundation to successful businesses.
We are now looking for great new colleagues, German speaking, to build our team in our new centre in Iasi.
Overview of the Role:
- Review and moderate all user-generated content and profiles
- Customer Support via e-mail
- Customer Support via phone
- Work accurately with eye for details while keeping efficiency
- Maintain good knowledge of publication rules and awareness of the respective market
- Collaborate with other team members
- Provide feedback to managers on trends, most common end-user mistakes, most common end-user questions asked, possible improvements of rules and back office system.
- Reliable and flexible
- Very well organized and ready to work in a dynamic environment
- Ideally have previous experience in customer care or online business, but not mandatory
- Very Fluent in German
- Knowledge of English
- Basic Computer skills
This role represents a stimulating and rewarding challenge in a fast-moving and growing international organization in which you, along with friendly and professional colleagues, have the chance to influence and contribute to Besedo’s development.
We offer a competitive salary package.
You can apply online or send your application in English directly to alina.iosub@besedo.com. All Applications will be acknowledged and treated with maximum confidentiality.
www.besedo.com
Externalizare servicii / online content moderation