Job expirat
Identification of missing contact account information.
Obtaining missing contact account information by:
- Outbound calling to customer
- Using web based tools
Telecleansing of business card data e.g. validating existing data, filling data gaps.
Validation of returned mail.
Entering responses from:
- Web forms
- email responses
- Returned mail (nixies)
- Pre/post event registration forms
- Telemarketing responses
- Specific lists provided by sales
Identification of persistent data quality problems and highlighting these with the Team Leader
Strategic Projects as required. E.g. Manual DUNS number assigment.
- Prior data entry experience
- Knowledge of country specific data quality standards (knowledge of more than one country would be an advantage)
- Experience of inputting international data
- Excellent Communication skills ¿ ability to communicate effectively and professionally with clients at all levels within the organization. Client ¿ focused.
- Common Sense approach to tasks. Works on own initiative.
- Flexible and proactive ¿ willing to learn new programs, tasks and skills.
- First class organisational skills - potential large volumes of data to be entered
- Detail oriented ¿ data entry must be accurate
- Works well under pressure ¿ timely entry of important data. High throughput - able to work quickly, but not at the expense of accuracy
- Target focused.
OTHER REQUIREMENTS:
- Local language skills to include one or more of the following (in addition to your native language) English, French, German, Italian, Spanish, Dutch, Swedish, Norwegian, Finnish, Portuguese, Flemish, or Danish.
English as secondary language
- Can-do attitude
- Good team player
- Self motivated, able to work on own initiative
- Multinational environment
- Competitive salary
- Bonuses for well done projects
- Periodical, intensive and free training
- First class working conditions, latest hardware available
Contact Line (www.contactline.ro), una din cele mai moderne companii specializate in activitati de call-center din Romania, cu o experienta de peste 5 ani pe piata internationala, ofera servicii personalizate clientilor din diferite domenii de activitate: financiar-bancar, telecomunica¿ii, IT, bunuri de consum, resellers etc.
Contact Line este o companie in continua dezvoltare, astfel incat, in anul 2005, a inregistrat o crestere de peste 300%. În prezent, numarul operatorilor depaseste 300 persoane, Contact Line avand o prezentana¿ionala în trei sedii operative: Iasi, Cluj, Oradea.
Contact Line ofera servicii profesionale pentru gestionarea s consolidarea relatiilor cu clien¿ii: telemarketing (campanii pentru atragerea, fidelizarea si reactivarea clientilor), cercetari de piata, sondaje electorale, stabilirea întâlnirilor de afaceri, gestionarea numerelor verzi, infoline pentru produse si servicii, asistenta tehnica de specialitate, asistenta pre/post vanzare, back office, solutii de call center la cheie.
Misiunea noastra este accea de a veni în sprijinul partenerilor nostri de afaceri din Europa, oferind solutii IT complete si personalizate, integrate cu servicii de call center.
Datorita activitatii sale în continua crestere, Contact Line doreste sa-si completeze echipa cu noi profesionisti pentru sediul din Iasi. Puteti aplica direct la adresa de email: mihaela.bejenaru@contactline.ro sau fax: 0232-206317. Informatii la tel: 0741-082242.
