Job expirat
Besedo is now looking to employ Customer Support Agents to strengthen further its growing operations in the Romanian office.
• Moderation of User Generated Content;
• Customer Support via e-mail;
• Work accurately and efficiently, with an eye for detail;
• Maintain good knowledge of publication rules and awareness of the respective market;
• Collaborate with other team members ;
• Provide feedback to managers on trends, most common end-user mistakes, and most common end-user questions asked, possible improvements of rules and back office system.
• Fluent in Spanish or Russian or German or French or Italian, both writing & speaking;
• Good knowledge of English;
• Basic Computer skills;
• Flexible and reliable;
• Proactive, resourceful and very well organized;
• Well-motivated team player, ready to work in a dynamic environment;
• Ideally have previous experience in customer support or online business.
• Multicultural and multilingual exposure - join us and enjoy daily interacting with native speakers, both colleagues and clients abroad;
• Positive and friendly working environment - we care about the well-being of our employees, encourage fun and invest in their development by offering initial training and ongoing coaching;
• Monthly and bi-annually bonuses, and also promotion possibility, based on performance.
This role represents a stimulating and rewarding challenge in a fast-moving and growing international organization. If you believe you meet the criteria above, we definitely want to hear from you.
You can apply by following the link http://goo.gl/tGU4S6
Since 2002 Besedo has been supporting clients building classifieds and dating sites. Local knowledge supported by a strong technology framework, sets us apart from general outsourcers and in-house solutions. Besedo operates out of 6 offices across the world in Stockholm, Bogotá, Malta, Mauritius, Kuala Lumpur and Iasi, with more than 600 employees. We review and moderate more than 170 million articles yearly, respond to over 1 million user support inquiries and block 100 thousand fraud and scam attempts. Besedo’s clients consider user experience, trust and safety to be critical for their sustainable growth.
Be! See! Do!
You can check us online on:
http://www.besedo.com
https://www.facebook.com/Besedo
https://www.linkedin.com/company/besedo