Job expirat
• Customer Care (Responsive / Proactive);
• Recruitment Services (Experienced hire, temporary staff, contract and student recruitment, Inbound and outbound international assignments and professional qualifications);
• Benefits;
• Learning Administration;
• Employee Data Management;
• Fulfillment and File Management;
• HC Administration (Leavers, Maternity, Flexible Working, etc.)
• People Management;
• Customer Service delivery and standards;
• Coaching and development;
• Knowledge Management and Continuous Improvement;
• Change Management;
• Risk and Business Continuity;
• Project Management (inc UAT);
• Stakeholder Management;
• Resource Management ;
• Reporting.
• Effective customer service skills with proven experience in a service delivery environment;
• Sound written and verbal communication skills (in English);
• Experienced in Microsoft Office Suite;
• Evidence of prioritising various tasks to meet deadlines.
XL World is one of the leading and fastest-growing Outsourcing companies in Romania. We employ close to 600 professionals in 2 high-tech centers in Romania.
We are located in Iasi and Oradea and we have offices in UK, Italy and Albania.
We provide multi-lingual services to the largest multi-national companies in the areas of Customer Care, Marketing, IT and Back-Office.
Our work environment is higly dynamic and results-oriented.
We heavily invest in training and development of our employees.
For more information see our web site: www.xlworld.eu
