Job expirat
• Understand and demonstrate/ lead by example on behaviours as defined in the Global Core Competencies ;
• Taking ownership for ensuring all tasks are seen through to completion;
• Encourage high team performance and continuing team improvement;
• Actively promote quality and encourage team work;
• Support management team in delivery of communications and change ;
• Ability to work off own initiative and upward manage where required;
• Actively participate in coaching and training;
• Is an ambassador for risk, with sound knowledge of and adherence to compliance policies e.g. Clear Desk Policy, Locked Pedestals and Cupboards, Data Protection Act etc.
• Effective customer service skills with proven experience in a service delivery environment;
• Sound written and verbal communication skills (in English);
• Experienced in Microsoft Office Suite;
• Evidence of prioritising various tasks to meet deadlines.
XL World, a XEROX company offers their employees constant learning and development, a competitive base salary and an attractive bonus system.
XL World is one of the leading and fastest-growing Outsourcing companies in Romania. We employ close to 600 professionals in 2 high-tech centers in Romania.
We are located in Iasi and Oradea and we have offices in UK, Italy and Albania.
We provide multi-lingual services to the largest multi-national companies in the areas of Customer Care, Marketing, IT and Back-Office.
Our work environment is higly dynamic and results-oriented.
We heavily invest in training and development of our employees.
For more information see our web site: www.xlworld.eu
