Customer Service Operator

SC XLW STAR SRL

09-08-2012 | EXPIRA LA 08-09-2012

Job expirat

RESPONSABILITATI

Customer Service comprises of a number of teams and supports a broad range of HC services including:



Customer Care (Responsive / Proactive);
Recruitment Services (Experienced hire, temporary staff, contract and student recruitment, Inbound and outbound international assignments and professional qualifications).;
Benefits;
Learning Administration;
Employee Data Management;
Fulfillment and File Management;
HC Administration (Leavers, Maternity, Flexible Working, etc.).


CERINTE

Excellent Data Entry skills;
Strong attention to detail ;
Effective customer service skills i.e. follow up on requests with internal and external clients ;
Strong verbal and written communication in English;
Flexible in attitude and approach including the ability to multi-task effectively;
Effective Time management ;
Intermediate experience in Microsoft Office Suite especially EXCEL ;
Technical skills such as downloading data, ability to cross check data and manipulate data reports.


DESCRIEREA FIRMEI

XL World is one of the leading and fastest-growing Outsourcing companies in Romania. We employ close to 600 professionals in 2 high-tech centers in Romania.
We are located in Iasi and Oradea and we have offices in UK, Italy and Albania.
We provide multi-lingual services to the largest multi-national companies in the areas of Customer Care, Marketing, IT and Back-Office.

Our work environment is higly dynamic and results-oriented.
We heavily invest in training and development of our employees.

For more information see our web site: www.xlworld.eu