28-09-2017 | EXPIRA LA 28-10-2017
Job expirat
Job Description:
-Answering phones/emails with price quotations and inputting information into an online data dispatch system
-Be able to provide quotes/make reservations for coach/minibus transfers , tours in London
-Inputting journey details from E-mail bookings into an online data dispatch system
-Maintaining a good collaboration with company's partners : travel agencies, tour operators
-Booking appointments, liaising with clients in all associated tasks
-Operating the booking system effectively
-Dealing with customer queries: by email, phone
-Be able to handle the situation at all times and act accordingly
Requirements:
Proficiency in English, both written and spoken
- Good telephone manner with a clear voice
- Typing ability with accuracy
- Excellent customer service skills
- Previous work experience in customer service is a plus
-Ability to prioritize tasks and work well under pressure
-Excellent time management
-Ability to work under own initiative - MUST have an 'eye' for detail
-Proficient in MS Office
-Persuasive and confident individual who can adapt to different circumstances
Benefits :
- a good salary package
- an office job
- a young team
- bonuses on performance
- relaxed working atmosphere where you can develop your English communication skills
- the possibility of a fast growth within the company
- training on the job
- sponsored sports activities/ teambuilding activities
Other specifications: the working program is 5 days a week in 2 shifts : morning and afternoon shift. The company for which you are going to provide support services is a minicab/coach company located in London.
Companie care presteaza servicii de customer service si call center pentru companii de Private Hire UK
