Job suspendat de catre administratorul site-ului
Undertaking initial diagnostics of the incident, using the tools available and resolving as many as possible on initial contact;
Accurately recording and classifying all incoming incidents with the appropriate priority, category and incident summary details or error messages;
Proactive flagging incidents where no knowledge solution was found;
Meeting or exceeding the level of Service when responding to all incoming incidents;
Accurate and timely hand off to other resolving teams.
Our client is one of the world’s largest providers of Consulting, Outsourcing and Technology Services. For the Iasi, Romania Office,
we are seeking candidates for the position of Customer Service Advisor Bulgarian and English.
Excellent Bulgarian language skills both verbal and written;
Good English language skills both verbal and written;
Professional telephone manner;
Basic experience in Windows NT/2000/XP, MS Office, MS based applications;
Basic technical support experience an advantage but not necessary;
Flexible, well-motivated team player, ability to work under pressure;
University level preffered.
Meal Tickets;
Medical Insurance;
1 month training;
Our client offers a competitive salary & benefits package, a supportive international team environment and the opportunity to develop your career with one of the world’s most respected IT companies.
To apply, please send your CV in English to: andreea.ilea@lugera.ro
...Lugera & Makler, can I help you?
...enthusiastic and gregarious! ...helpful and present! ...young and smart! ...ah, almost forgot: also good-looking!...
This is in a nutshell the Lugera & Makler team in Romania. Like our colleagues in the Netherlands, the Czech Republic, Armenia, Poland and Slovakia, we are a bunch of dedicated, happy people ready to face in a natural, positive and friendly fashion all your challenges... a bunch of people at the service of people, unconditionally!
You will find with Lugera & Makler the most wonderful HR company, long-term commitment, full-time dedication on the job, as well as the most extraordinary parties ever.
Whenever in need of a genuine & devoted long-term partner and friend, call us! ...You will sense the eagerness in our approach to be flexible, highly innovative, sharp, non-traditional, supportive and pro- active...! You will feel we are here for you...!
...Thank you for calling Lugera & Makler! ... and paramount important: THANK YOU FOR BEING THERE WITH US!
Address: 98, Vulturilor Street, Grawe Building, 1, 3, 4 floors
Phone: +40 (0)21 3187120, 0800 410 510, 0800 801 001, Or in Brasov, Ploiesti, Timisoara, Arad, Iasi, Cluj, Craiova - office@lugera.ro.
Or in Brasov, Ploiesti, Timisoara, Arad, Iasi and Cluj - office@lugera.ro.
In urma furnizarii datelor cu caracter personal, conform legii 677/2001 beneficiati de dreptul de acces, interventie asupra datelor, dreptul de a nu fi supus unei decizii individuale.
Totodata aveti dreptul sa va opuneti prelucrarii datelor si sa solicitati stergerea acestora.
Prin inregistrarea acestui curriculum vitae sunteti de acord ca Lugera&Makler sa prelucreze datele cu caracter personal declarate.
