Job expirat
We are looking for four Benefits Specialists to join our Iasi team. You will join a multicultural environment in a growing and dynamic company, with opportunities to learn and develop within Xerox.
The role holders are to effectively administer all aspects of the flexible benefits plans in respect of one or more clients in accordance with our written standards and procedures. The role involves regular day to day contact with employees, providers, payroll & HR personnel.
A benefits specialist will:
- Provide excellent customer service to internal and external customers/colleagues;
- Be proactive in identifying areas/processes where customer service could be improved;
- Ensure email responses drafted within SLAs and logged for Management Information (MI) reporting;
- Work with, and support, all members of the flexible benefits team in order to achieve business targets;
- Plan and prioritise workload on a daily, weekly and monthly basis, supported by Senior Specialist/Team Leader;
- Develop good working relationships with colleagues in other, associated areas of the business, with clients and with benefit providers to ensure all work items are processed effectively and efficiently.
- Should be able to work to deadlines;
- Must have excellent communication skills;
- Must be willing to learn new processes ;
- Are business and client focused;
- Must have effective planning and organisational skills.
If you are up for the challenge and excited by what you have read then apply now!
XL World, a XEROX company offer their employees constant learning and development, a competitive base salary and an attractive bonus system.
XL World is one of the leading and fastest-growing Outsourcing companies in Romania. We employ close to 600 professionals in 2 high-tech centers in Romania.
We are located in Iasi and Oradea and we have offices in UK, Italy and Albania.
We provide multi-lingual services to the largest multi-national companies in the areas of Customer Care, Marketing, IT and Back-Office.
Our work environment is higly dynamic and results-oriented.
We heavily invest in training and development of our employees.
For more information see our web site: www.xlworld.eu
