Customer Service Representative with English - Galati

Webhelp Romania

10-03-2013 | EXPIRA LA 10-03-2013

POSTURI DISPONIBILE

NIVEL EXPERIENTA
Fara experienta

TIP CONTRACT

TARA
ROMANIA

LOCALITATE


DOMENIU
Customer service / call center
Traduceri
Turism

NIVEL STUDII
Facultate (in curs)
Facultate (absolvent)

NIVEL SALARIAL
Confidential

Job expirat

RESPONSABILITATI

Responsibilities:

- Process documents for a travel company (verification of contracts, writing texts, final verification of records);
- Data input;
- Follows internal procedures and uses different software applications;
- Meets the clients’ quality expectations;
- Check to ensure that appropriate changes were made to resolve customers' problems.

CERINTE

Required Profile:

- English language proficiency (written);
- Customer oriented person;
- Excellent communication skills (active listening);
- Quick learner.

BENEFICII OFERITE

Benefits:

- Attractive salary and performance bonuses;
- Multicultural working environment;
- Professional opportunities.

DESCRIEREA FIRMEI

WEBHELP is a French group specialized in customer relationship management (management of emails, letters, incoming and outgoing calls, instant messaging) and BPO, with 10,500 employees in 24 contact centers located in Romania, France, Morocco, Belgium and Algeria.

WEBHELP Group is certified NF EN 15838, SO 9001: 2008 and LRS (Label of Social Responsibility).

WEBHELP Group continues to increase its teams, promoting a policy of customer and employee satisfaction. WEBHELP was ranked number one in the top 500 fastest growing companies in Europe by BusinessWeek.