Job expirat
Overall responsibility for monitoring the front office and back office operational activities within the branch.
- Supervises the daily operational activity in Cash, Payments and Customer Services areas;
- Advises the customer regarding the most suitable banking products/services in order to optimally fullfil its needs and requirements;
- Monitories the corrections made to the daily operations;
- Ensures that NBR and Head Office reporting is timely & correctly made;
- Verifies periodically: cash reports, profit & loss report, issuance of cheques registers, accounts register, missing documents register, cash differences register etc
- Initiates and keeps contact with the local banks for cash selling and other transactional agreements;
- Organises the activity during the NBR and internal audit;
- Organises implementations of any change in flow of documents, change of procedures, changes of rules and legislation;
- Prepares the operational statistics, monitors/analyses and offers solutions based on the results of the statistics.
- Economic academic background;
- Minimum 3 years of experience in banking operations (cash and non-cash);
- Proven knowledge of NBR rules and regulations;
- Good command of English,
- Very good PC skills,
- Very good planning and organising abilities,
- Customer oriented attitude;
- Very good communication and interpersonal skills,
- Problem solving and analysis skills.
ING Romania is part of ING Group, international financial institution of Dutch origin, offering banking, insurance and asset management services to 60 million clients in 50 countries, through its 112,000 employees.
ING Romania covers 62 cities through its bank branches and life insurance agencies and employs about 900 full-time staff, also benefiting from a network of 2,000 life insurance consultants. In 2004, ING celebrated 10 years of presence on the Romanian market, being the first international bank to open a branch after 1989.
ING is dedicated to deliver financial services valued by clients. We can only achieve this mission through our people. This is why we put a continuous effort in recognising and attracting talent and further developing our human capital. ING core values represent the fundamental beliefs and the basics of our way of doing business: Integrity, Entrepreneurship, Professionalism, Responsiveness and Teamwork. We try to identify them in each and every employee