Job expirat
- Responsible for ensuring professional services to company clients by handling all customers related operational transactions;
- Handle the customer (and/or customer's representatives) in a professional and pleasant manner by offering them high standard services;
- Responsible for the correctness, completeness and timeliness of the customer related data;
- Take care that the customer receives the information regarding the account balances, fees and other conditions of the various bank services;
- Opens and closes the accounts for individual clients;
- Prepares the letter for customers (regarding account opening/closing, general conditions and all other information mailed to the clients);
- Cards administration: receives the application from the client, updates the database, prepares the documents for HO, keeps and handle the cards to the clients.
- Academic economic background;
- Previous experience in a similar position would be an asset;
- Customer oriented attitude;
- Problem solving attitude - initiative, proactively approach, 'can-do' attitude;
- Able to make quick and accurate decisions;
- Ability to work under pressure;
- Very good communication skills;
- Very well-organized;
- Attention to details;
- Advance English level.
ING Bank Romania is part of ING Group, a global financial services company of Dutch origin with 150 years of experience, providing a wide array of banking, insurance and asset management services in 59 countries, having over 114,000 employees.
ING Bank Romania celebrates 14 years of presence on the Romanian market, being the first international bank to open a local branch after 1989. ING Bank offers products and services to individuals, families, small businesses, large corporations, institutions and governments.
ING is dedicated to deliver financial services valued by clients. We can only achieve this mission through our people.
At ING people who deliver results will be fairly recognized and rewarded. People with the right mentality enjoy an unbeatable combination of challenges and early responsibility. And people joining ING will be connected to a wealth of training, development and career opportunities. Combine all of these and you’ll have ‘what’s in it for me’ for new recruits.