Job expirat
Overall responsibility for monitoring the front office and back office operational activities within Arad branch.
- Supervises the daily operational activity in Cash, Payments and Customer Services areas;
- Advises the customer regarding the most suitable banking products/services in order to optimally fulfil its needs and requirements;
- Monitories the corrections made to the daily operations;
- Ensures that NBR and Head Office reporting is timely & correctly made;
- Verifies periodically: cash reports, profit & loss report, issuance of cheques registers, accounts register, missing documents register, cash differences register etc
- Initiates and keeps contact with the local banks for cash selling and other transactional agreements
- Organises the activity during the NBR and internal audit
- Organises implementations of any change in flow of documents, change of procedures, changes of rules and legislation
- Prepares the operational statistics, monitors/analyses and offers solutions based on the results of the statistics;
- Ensures an optimal use and allocation of resources (time, people, equipments, etc)
Job Requirements:
- economic academic background;
- minimum 2 years of experience in banking operations (cash and non-cash);
- proven knowledge of NBR rules and regulations;
- prior supervisory experience is an asset;
- good command of English,
- very good PC skills;
Profile
- very good planning and organising abilities,
- task and results oriented, with superior attention to details
- able to set and maintain a high-quality working environment
- customer oriented attitude;
- very good communication and interpersonal skills,
- problem solving and analysis skills
- A challenging job;
- A motivating team environment, individual performance being recognised and awarded;
-A competitive salary, accompanied by benefits package.
ING Group is a global institution of Dutch origin, active in the field of banking, insurance and asset management
in 64 countries, employing over 100,000 employees. ING Romania, active in Romania in the banking sector -
ING Bank Romania (since 1994), the life insurance sector - ING Insurance (since 1997) and the capital markets sector -
ING Securities (since 1996), is leader in offering Integrated Financial Services on the Romanian market.