16-02-2016 | EXPIRA LA 17-03-2016
Job expirat
Retention duties.
Being a Grupo Noa International Service Representative will place you in an exciting fast-paced career, where you can work with people from all over the world.
Here at Grupo Noa International, we provide our contractors with:
• Competitive pay plus performance-based bonuses
• Career advancement opportunities
• Work from your own home
• No transportation cost
• No rush hour traffic to deal with
• Paid training Please send your "Skype id" together with your resume.
We are looking for a contractor who:* Is available for 8 hours per day. * Is able to handle 8-10 calls per hour and maintain a minimum of 50% save the sale percentage._** Has worked in a customer service setting or a similar customer-satisfaction job.* Has a solid command of the English language.* Has experience working on a computer and a quiet working environment.* Internet wire connection of 2Mb or more. (No wireless or a Data card can be used)You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at *www.speedtest.net** Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original. (No MAC computers will work)* Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality.How to applyTo apply, please respond with a cover letter that includes the following:* Your customer service experience* Your schedule availability* Your speed test.
We are a customer service call center with headquarters in California, US and San Jose, Costa Rica. We have been operating independently since 2007 and have successfully contracted At Home Agents for over four years.
Grupo Noa International’s answers calls from the US, Canada, UK, France, Germany, Spain, Japan, Denmark, Sweden and Brazil to name a few countries. We currently answer customer service calls in over 29 different countries.
Grupo Noa international has active manager’s to ensure top quality service.
