Job suspendat de catre administratorul site-ului
Responsibilities:
- Drive overall performance and manage processes - multilingvistic set up with several European countries covered;
- Manage teams and ensure quality and productivity targets are met – team of 30+ team members that includes Team leaders, quality analysts, associates.
- Responsible for delivering results as per Service Level Agreement targets / timelines;
- Continuously motivate team members and control attrition;
- Monitor transactions on an ongoing basis and take corrective steps where necessary;
- Ensure internal & external compliance (internal policies, audit requirements, information security standards);
- Support team-performance, coach and develop team-members.
Requirements:
- 2 years in a leadership position;
- High proficiency in English and French - both written and spoken;
- Excellent communication skills;
- Leadership and people management skills;
- Coaching and feed-back skills;
- Performance management knowledge and skills.
Professional, lider pe piata agentiilor de Resurse Umane din Romania, ofera clientilor sai servicii complete in domeniul resurselor umane: recrutare, testare, selectie si plasare de personal, administrare de personal, executive search, evaluare de personal, assessmnet & development centers, audit organizational si training.
Pastram confidentialitatea si tratam cu profesionalism fiecare candidatura.
Site: www.professional.com.ro
Sediul central:
Bucuresti
B-dul. Alexandru Ioan Cuza, nr. 4, Sector 1
Tel.: +40 21 314.69.30
E-mail: office@professional.com.ro
Filiale:
Brasov, Cluj-Napoca, Craiova, Iasi, Ploiesti, Timisoara.
Rep Moldova - Chisinau
MD-2068, Chisinau, str. Miron Costin nr. 7, biroul 404
Tel./Fax: + 373 22 439781
Tel: +373 22 449978
E-mail: professional-md@professional.md
Bulgaria - Sofia
Sofia 1000,B-dul Vitosha, nr.66, etaj 4
Tel: +359 2 489 44 65
Fax: +359 2 489 12 00
E-mail: professional-bg@professional.bg
