Team Leader Billing & Order Committal (Cluj Napoca)

GENPACT ROMANIA

05-12-2008 | EXPIRA LA 11-12-2008

Job expirat

RESPONSABILITATI

- Supervision of Billing and Order Committal team
- Delivery of a high quality, customer focused service to clients
- Assign and monitor work distribution in the Billing and Order Committal function
- Respond promptly to team member queries and issues
- Ensure the Billing and Order Committal functions are appropriately staffed, trained & managed.
- Manage and coach employees and conduct periodic performance evaluations
- Reviews and/or processes priority and complex Billing transactions, and authorizes off-cycle transactions and special requests when appropriate.
- Review Billing process and Weekly Order committal reports


CERINTE

- Relevant professional and leadership expertise;
- BA or MA in Economics/ Accounting;
- Fluent in English;
- Experience in supervising and leading an Accounts Receivable team
- Experience in managing change, implementing new procedures and re-engineering processes
- Experience in working to tight deadlines &
- Experience in working with different systems interacting between each other
- Excellent communication and interpersonal skills;
- Strong business acumen and initiative;
- Outstanding customer-orientation and energizing attitude


BENEFICII OFERITE

- The opportunity to build a long-term and successful career within a prestigious multinational, from the very start-up.
- Extensive training, locally and internationally, will be provided for the jobholder


DESCRIEREA FIRMEI

Genpact (formerly GE Capital International Services) is the leading provider of Business Services & Technology Solutions worldwide.


The company headquarter is in Gurgaon, India and has operations centers also in China, Hungary, Romania, United States and Mexico.

Genpact has grown from a fledgling company, employing 350 people in India in 1997, to one with an employee base of over 19,000 people globally.
The company is jointly owned by General Electric, General Atlantic and Oak Hill Capital Partners.

In September 2005, Genpact started operations from a modern facility in Romania, which also provides a highly- qualified multilingual talent pool.
Due to the company\'s training and career-development practices, Genpact Europe benefits of the highest talent-retention rate in the industry.
Genpact worldwide service array covers Finance & Accounting, Customer Service, Information Technology, Supply Chain & Procurement, Document Management.