Service Delivery Coordinator within a new Shared Services Center in Cluj

Lugera & Makler

24-05-2010 | EXPIRA LA 30-05-2010

Job suspendat de catre administratorul site-ului

RESPONSABILITATI

Your role as a Service Delivery Coordinator will be to coordinate all (internal and external) Service Delivery organizations services with the set requirements (both functional and non-functional). Your main responsibilities will include:

Validating requests for the creation of IT solutions.
Coordinating Service Delivery Organizations in response to Solution requests.
Receiving and processing Requests for Change (RfC s).
Performing initial filtering acceptance/rejection of RfC s.
Validating initial priority of requests.
Validating initial category.
Monitoring the progress of Requests for Change (RfC s) during construction and test activities.
Ensuring the adherence of built solutions to the Regional IT standards.
Coordinating promotion to production of builds.
Ensuring an adequate review takes place.
Closing Change record.


CERINTE

- A Bachelor of Science;
- Minimum 3 years of experience in Project or IT Change Management execution;
- Good knowledge and understanding of CMMI, ITIL;
- Fluent English writing and communication skills;
- Oganization and administrative skills;
- The ability to interact with different cultures.


DESCRIEREA FIRMEI

...Lugera & Makler, can I help you?

...enthusiastic and gregarious! ...helpful and present! ...young and smart! ...ah, almost forgot: also good-looking!...

This is in a nutshell the Lugera & Makler team in Romania. Like our colleagues in the Netherlands, the Czech Republic, Armenia, Poland and Slovakia, we are a bunch of dedicated, happy people ready to face in a natural, positive and friendly fashion all your challenges... a bunch of people at the service of people, unconditionally!

You will find with Lugera & Makler the most wonderful HR company, long-term commitment, full-time dedication on the job, as well as the most extraordinary parties ever.

Whenever in need of a genuine & devoted long-term partner and friend, call us! ...You will sense the eagerness in our approach to be flexible, highly innovative, sharp, non-traditional, supportive and pro- active...! You will feel we are here for you...!

...Thank you for calling Lugera & Makler! ... and paramount important: THANK YOU FOR BEING THERE WITH US!

Address: 26-28 Stirbei Voda street , Union International Business Center II, 1 floor, Bucharest;
mailto: office@lugera.ro;
Phone: +40 (0)21 3187120, 0800 410 510, 0800 801 001,
Or in Brasov, Ploiesti, Timisoara, Arad, Iasi and Cluj - office@lugera.ro.

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