Job expirat
What will your role be?
This vacancy is for experienced network engineers with a background in supporting critical network infrastructure to join our technical teams providing support to major managed-service clients.
Duties include:
• Offering 3rd line support — Investigating and fixing problems escalated from 2nd line support
• Debugging and fixing problems with wide-area and local-area business networks
• Discussing problem resolution with client and internal managers
• Analysing and making changes to infrastructure to improve performance
• Ensuring the correct set-up of monitoring systems
• Maintaining and improving support information and documentation
• Mentoring junior technical staff
• Occasional involvement in installation projects (including travel to other countries)
Requirements:
We are looking for intelligent people, who have previously worked in technical roles within an IT-focused company, with multiple offices and a business-critical international network infrastructure.
The successful applicants will have good knowledge of TCP/IP networking and security basics, and should have practical experience of supporting Cisco switched and routed networks to the highest level of support escalation. The applicant must be able to work calmly under pressure, be quick to learn and have a ‘can do’ attitude.
Mandatory skills
• Cisco IOS LAN switches, IOS routers and PIX or ASA firewalls
• LAN and WAN IP networks
• IPSEC VPN basics
Desirable skills
• Linux administration
• Network security awareness
• Good network design principles
What opportunities we offer?
• Training and development within Endava University;
• Opportunities for training and working abroad;
• Competitive salary package;
• Relocation package for candidates outside our office locations;
• Sport package;
• Medical insurance;
• Banking services in preferential conditions;
• Team-building activities.
Endava is a well-established IT Services company, with over 600 staff operating from our headquarters in London and offices in the UK (London, Oxford), USA (New York), Romania (Bucharest, Cluj-Napoca, Iasi) and Moldova (Chisinau).
We design, implement and manage business-critical systems and digital services for the financial services, telecommunications, media & entertainment and professional services sectors.
Endava is a fast growing organisation where you will find an international environment and rewarding opportunities. You will be involved in challenging projects for some of the world’s leading companies and use proven technology practice.
We always aim to attract the most talented IT professionals as well as experienced business specialists. We foster an environment of learning and sharing, encouraging our staff to develop relevant skills and increase performance. We value proactive professionals and support them in developing their leadership talent.
