Job expirat
1. Booking of Incoming Payment
Bank Statement
Remittance advices
2. Credit note processing
3. Customer master data maintenance
New customer set up
Changes in the customer master data
4. Unapplied cash
Unapplied/unidentified payment investigation
Cash collected at the month end
5. Query resolution/Dispute management coordination
Verbal & Written Communication with client
Verbal & Written Communication with related departments.
7. Dunning letters/Collection letters
Issuing, checking and sending dunning letters/Collection letters
Reading and learning the operating procedures, contributing to the development/improvement of the operating procedures, escalating of all unsolved/unclear issues to the team leader
University Degree (Economics preferable)
At least 1 year of experience in Customer Service
Advanced Spanish and English skills
Teamwork
Problem Solving
Customer Focus
Willingness to learn
Benefits:
- Motivating salary
- Posibility to go on trainings abroad
- The opportunity to build a long-term and successful career within a prestigious multinational, from the very start-up.
Genpact is a global organization with processes in Europe providing high quality business services for various GE businesses as well as large multinational organizations.
Career impact with Genpact!
Genpact is the leading provider of Business Services & Technology Solutions worldwide. Owned jointly by General Electric, General Atlantic and Oak Hill Capital Partners, Genpact has operations centers across India, China, Hungary, Romania, the United States, Mexico, and Poland.
The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services. We are currently expending our team in Bucharest and therefore we are providing outstanding career opportunities in multiple business areas.
What makes us different is the ability to serve our worldwide clients in their own language: English, French, Italian, Spanish, Hungarian, German, Dutch, Portuguese, Swedish, Polish....you name it.
