Job expirat
As a Process Engineer, you have to:
Drive improvement
- Initial reporting
- Set-up dash board measurement and metrics stabilization
- Deliver Lean basic, advanced training
- Green-belt training for management positions
- Benchmarking of the processes between Genpact and external processes
- Set-up and measurement of the E2E processes
- Delivery green-belt project using DMAIC methodology
Transform PEs into Quality Analyst, under Operations headcount with the following main responsibilities:
- Collect data needed to review and validate workload and base-lining
- Reporting set-up and validate measurement systems used for dashboards, prepare reports for reviews
- Collect data needed for improvement activities
- Help with implement Quality Improvement Plans
Rephrase BBs role as follows:
- Identify and deliver on Transorfamtion/ Standardization projects requiring Customer Change management
- Act as change agents internally and at the Customer end following/ implement above
- Mentor and develop PE and QA in the account
- Build and own the Six Sigma DNA for the assigned accounts
- Participate in SEP or IT Roadmap deployment
- Drive and mentor GB project for the account
GL background at least 5 years
- Fluent English speaker, another language is a plus
- Previous project management experience ( ERP implementation, others, etc)
Genpact is a global organization with processes in Europe providing high quality business services for various GE businesses as well as large multinational organizations.
Career impact with Genpact!
Genpact is the leading provider of Business Services & Technology Solutions worldwide. Owned jointly by General Electric, General Atlantic and Oak Hill Capital Partners, Genpact has operations centers across India, China, Hungary, Romania, the United States, Mexico, and Poland.
The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services. We are currently expending our team in Bucharest and therefore we are providing outstanding career opportunities in multiple business areas.
What makes us different is the ability to serve our worldwide clients in their own language: English, French, Italian, Spanish, Hungarian, German, Dutch, Portuguese, Swedish, Polish....you name it.
