Job expirat
-Enter order data in SAP and manage the order until the goods are received by the customer;
- Respond to telephonic queries by customer and sales org.
- Interaction with Logistics partner and update customers on availability and delivery;
- Receive and check incoming customer orders
- Instruct and liaise with warehouses and forwarders to prepare and arrange the execution of the shipment of goods to the end user in a cost effective way
- Prepare relevant order documents (export, transport, custom clearance, assurance)
- Monitor order portfolio on a daily basis.
- Handle all order related problems and find solutions with customers and internal parties involved. Escalate problems in time to the Customer Care Supervisor and or Sales Organization
- Claims Entry and updating customers on status;
- Documents preparation for export orders
- Ensure proper filing and archiving of orders
- Handle logistic complaints and return shipments
- Increase productivity and efficiency by making the necessary entries and reconciliations during the period in a timely manner.
- Ensure customer satisfaction, ability to priorities key performance indicators are achieved.
- Drive improvements where possible.
- Apply payments (accurate and in a timely manner).
- Interface with Customer Accounts Payable departments to facilitate the collection process (including customer disputes).
- Conduct account reconciliation.
- Identify areas of dispute through billing reconciliation.
- Determine gaps/errors which will facilitate payment.
- Collection of all outstanding receivables
- Perform credit checks.
- Inform Sales/Management Team about delinquent accounts.
- Handle all blocked orders.
- Perform risk assessment for new and existing customers.
- GERMAN or ITALIAN or SPANISH or FRENCH or PORTUGUESE - advanced
- accurate,
- communicative,
- team player,
- good interpersonal skills,
- energetic,
- customer oriented,
- logical thinker,
- willingness to learn.
JobFix
...este o solutie viabila pentru cei aflati in cautarea unui loc de munca sau a unei alternative mai avantajoase. Este suficient sa expediati un e-mail care sa contina CV-ul dumneavoastra pentru a se putea beneficia de toate serviciile oferite de echipa noastra de specialisti in recrutare si plasare de personal.
Proiectul JobFix are un sistem de valori care se defineste in primul rand printr-o mentalitate deschisa si flexibilitate in abordarea problemelor.
De asemenea echipa noastra dovedeste spirit de initiativa, dorinta de atingere a unui nivel profesional ridicat, ambitie si nu in ultimul rand putere de munca.
JobFix crede in sansa tuturor de a se afirma pe plan profesional si este alaturi de fiecare dintre dumneavoastra.
Garantat !
