Job expirat
For one of our client, a multinational company, we are looking for an Operations Manager, for Cluj Napoca area.
Desirable to have 4+ yrs of experience in team handling for projects in BPO/Call Center/Shared Services industry or similar domain industry,
People Management, Communication and presentation skills, Relevant industry experience for the position applied, eg: IT, F&A, Procurement, SCM, Call Center, etc.
You will have to ensure best in class shared service support to our global clientele in any of the domains: IT/
F&A/ Customer Service / Procurement/Insurance, delivery operations to ensure compliance with key metrics and contractual SLAs, interacting with and managing customers & key stakeholders on a day to day basis and undertaking regular process improvement measures based on customer.
English - advanced
Good salary package and benefits.
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