05-12-2008 | EXPIRA LA 11-12-2008
Job expirat
Description of Main Tasks and Responsibilities:
• You will help in liaising with customers – distributors, agents etc – to register their orders, perform checks and follow-up on for a major international company
• Effective and Efficient handling of customer inquiries (stock availability, delivery- times, special production enquiries and preparations, price, technical & marketing issue’s)
• Create orders in SAP/ERP
• Control and monitor the progression of order from input stage, production, allocation and dispatch to invoicing and effected delivery.
• Communication to customers and sales force of stock or, if not available, alternatives including negotiating stock with other countries.
• Follow-up with Logistics/planning/warehouse to ensure smooth delivery
• Correct invoicing of supplied materials
To be part of our internationally team you need to have:
• University Degree
• Written & verbal fluency in Spanish
• Fluency in Portuguese and English;
• Excellent customer focus (phone skills included) and strong commercial skills
• SAP/ERP knowledge is a plus
• Previous work experience preferably Commercial, Logistics and/or Customer Service are not compulsory but would be an asset.
• MS Office User
- The opportunity to build a long-term and successful career within a prestigious multinational, from the very start-up.
- Extensive training, locally and internationally, will be provided for the jobholder
Career impact with Genpact!
Genpact is the leading provider of Business Services & Technology Solutions worldwide with over 10 years of experience and more than 30,000 employees worldwide.
Owned jointly by General Electric, General Atlantic and Oak Hill Capital Partners, Genpact has operations centers across India, China, UK, Hungary, Romania, the United States and Mexico.
The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services.
What makes us different is our people and processes! We are a continuously growing company and our employees are provided with continuous trainings to keep learning and outstanding career opportunities in multiple business areas across the globe.
We are currently expanding our team in Bucharest and Cluj and are looking for career oriented individuals to be part of a great global team.
