Job expirat
Support and provide superior service
Deliver service as defined in SLA
Escalate and register all possible issues encountered
Become/remain informed of relevant procedure changes
Meet commitments to customer
Working schedule can be both part-time or full- time, we offer flexibility as the service is open from 10 am until 20 pm, Monday to Saturday.
Excellent language skills in German or Italian
English, as a second language, is considered a plus
Understand the impact of attitude in handling calls professionally
Use questioning and listening skills that support effective telephone communication
Flexible approach and ability to remain diplomatic and tactful whilst working under pressure
Excellent working conditions
International work environment
Extensive training and friendly team
Competitive salary and benefits package
Opportunities for personal and professional growth
Din martie 2003, CONTACTCENTER RO ofera solutii in domeniul serviciilor call center - outbound (cercetari de piata,telemarketing, sondaje de opinie) si inbound (rezervari bilete de avion, abonamente presa, transferuri de bani, asistenta 24/24 )