18-01-2008 | EXPIRA LA 17-02-2008
Job expirat
This position is located in Cluj-Napoca, Romania.
The individuals who fill these jobs will be responsible for working with the global team of Customer Support Engineers to field, track, troubleshoot and resolve inbound technical support requests from customers.
The positions will involve significant email interaction with our global customers, pre- and post-sales consulting engineers and the broader engineering development team.
Overall Job Requirements:
- Interact directly via email with company’s customers to troubleshoot and resolve technical problems relating to the company product portfolio.
- Interact directly with members of the Company engineering, product management and services organizations to troubleshoot and manage the escalation and resolution of product-related technical problems.
- No requirement for on-site customer travel.
- Bachelor’s Degree in computer science or equivalent
- 2-3 years technical experience with some combination of the following. You don’t need all of these, but the broader the experience, the better:
- Solaris, Linux, AIX and HPUX
- Networking (TCP/IP, Routing, Switching) and familiarity with managing network devices
- A programming language, such as C, C++ or Java
- Oracle (DBA and/or application development)
- SQL and one or more scripting languages, especially Python, Unix Shell Scripting
- Web-based applications (e.g., Apache, IIS, Weblogic)
- Highly reliable self-starter; can-do attitude
- Excellent English written communication skills
- (Desirable) Proficiency in other Western European languages – e.g., French, German
This Company (our client) is the 6th largest software house in the world, and growing quickly. The market they are building products for in Cluj-Napoca, data center automation, is the fastest growing segment within the enterprise software space. Their products have market leading positions in server, network, storage, and client automation. Their engineers are building critical components for these products, and receive substantial training to support their success. The professional growth opportunities within this Company are truly boundless.
Manpower is reinventing the employment services industry by helping employers and individuals adopt new approaches to the evolving world of work.
Manpower calls this approach Contemporary Working.
Contemporary working is about what’s now and what’s next in the world of work. Manpower offers insight and advice that enable clients and candidates to make the right choices and make the most of what’s happening now and what is coming next in the changing world of work.
Manpower Professional – our line of business dedicated for specialists and management level. Creating opportunity. Guiding careers. Providing insightful solutions.
Our global network of over 4,400 offices in 78 countries and territories allows us to meet the needs of our clients in all industry segments, whether they are global, multi-national or local companies
