Job expirat
A Customer Quality Specialist acts as an internal specialist in agreed method and tool area including support and facilitation in quality improvement activities and projects
Main tasks:
- Manages quality related issues and actively solves quality problems in a specific area of expertise including related project management;
- Is responsible for investigation, selection and facilitation of existing and new quality methods and tools for wider use.
- Assures compliance to in-house andor external specifications and standards e.g.ISO regulations; may support and coach other quality specialists.
- Manages and leads outgoing quality related activities in the factory, external Customer product/process approvals and box openings in the factory;
- Collaborates with our customers in quality issues and handles logistic claims and drives corrective actions;
- Shares customer perceived quality information within the factory and cooperates in local and global quality management projects;
- May act as Team Leader or Project Leader with some direct supervisory responsibilities in addition to own work assignments;
- Accountable for quality, accuracy and efficiency; actions and errors can have functional area impact.
Adecco is recruiting for one of its clients, in the telecommunication field, a Customer Quality Specialist.
The ideal candidate should have:
- 8-12 years relevant experience;
- Recognised expert in their field (depth & breadth) and degree;
- Good communication skills in English (written and oral);
- Can analyze, develop and implement concepts and solutions as a subject matter expert with increased awareness and involvement;
- Demonstrates initiative & contributes to problem solving;
- Acts with independence and discretion in routine matters
Adecco is the global leader in Human Resources services. Registered in Switzerland, and managed by a multinational team with expertise in markets spanning the globe, the Adecco Group delivers an unparalleled range of flexible staffing and career resources to clients and associates. Adecco was created in 1996, following the merger of Adia (Switzerland) and Ecco (France), two leading personnel service firms with complementary geographical profiles.
Our vision: \"better work, better life\". We inspire individuals and organisations to create greater efficiencies, effectiveness, and choice in the domain of work, for the benefit of all stakeholders. As the world\'s largest employment services group, a business that positively impacts millions of people every year, we are conscious of our global role.
Adecco in Cluj-Napoca
Adress: 14 George Cosbuc St.,
Phone: 0264 406 233
E-mail: cluj@adecco.ro
