Customer Care Representative – Multi-linguistic profile

EXL SERVICE ROMANIA PRIVATE LIMITED SRL

27-07-2010 | EXPIRA LA 02-08-2010

Job expirat

RESPONSABILITATI

 To ensure the timely collection and allocation of money due from premium and claims;
 To collect outstanding money in a timely manner;
 To take ownership for raising and solving queries related to the broker account;
 To raise payments for the money due to 3rd parties (Brokers, Insurance Companies, etc);
 To ensure accurate processing of all tasks in order to keep a high quality analysis regarding receivables;
 To accomplish all tasks in accordance with the internal norms & procedures;
 To ensure that all KPIs are constantly met.


CERINTE

 At least an intermediate level of English, both written and spoken;
 Proficiency (both written and spoken) in any combination of 3+ foreign languages: German, French, Italian, Spanish, Dutch, Russian;
 University graduate;
 Computer proficiency;
 Quick-minded, adaptable, results & client centered;
 Strong commitment to the quality of deliverables;
 Previous client service / insurance background are an important plus.


BENEFICII OFERITE

 Competitive salary remuneration;
 Motivating package of non-financial benefits;
 Diverse career alternatives in a young Romanian team.


DESCRIEREA FIRMEI

EXL Service (NASDAQ: EXLS) is a leading provider of outsourcing and transformation services. EXL's outsourcing services include a full spectrum of business process outsourcing services from offshore delivery centers requiring ongoing process management skills. Transformation services enable continuous improvement of client processes by bringing together EXL's capabilities in decision analytics, risk and financial management and operations and process excellence services. Headquartered in New York, EXL primarily serves the needs of Global 1000 companies in the insurance, utilities, banking and financial services, transportation and logistics, and travel sectors. Find additional information about EXL at www.exlservice.com.