Job expirat
Manage the processes of Collections and ensure the all indicators are met.
• Focus on continuous improvement of the processes; find the resolution of technical problems
• Prepare weekly dashboards and regular work reports
• Communicate on a regular basis with Senior Operations Manager as well with the process owner.
• Ensure targets are met by Team Leaders and their team members.
• Resources planning to meet team goals and objectives.
• Identify training, coaching, mentoring and buddy opportunities.
• Share best practices across teams.
• Participate in projects in order to ensure smooth introduction of changes and satisfactory resolution of problems.
• Participate in the recruitment process of new team members
• Train new team leaders
• Good accounting knowledge and experience, procurement basic knowledge,
• Computer literate, good communication skills
• Previous supervisory experience;
• PC literacy required –Word, Excel
• Must be familiar with typical business documents, such as the bill of lading, proof of delivery, invoice, delivery receipts, A/R trial balance, credit memos, etc.
• Must have knowledge of accounts receivable, including invoicing, deduction resolution, cash application and collections;
• University degree;
• Excellent written & verbal communication skills, both in English and Romanian, and good active listening skills;
• Detail-oriented with excellent organizational skills;
• Ability to multi-task;
• Ability to lead a client meeting, team meetings, and presentations to management;
• Ability to interact with all levels executives.
Career impact with Genpact!
Genpact is the leading provider of Business Services & Technology Solutions worldwide.
Owned jointly by General Electric, General Atlantic and Oak Hill Capital Partners, Genpact has operations centers across India as well as in China, Hungary, Romania, the United States and Mexico.
The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services.
We are currently expending our team in Bucharest and therefore we are providing outstanding career opportunities in multiple business areas.
What makes us different is the ability to serve our worldwide clients in their own language: English, French, Italian, Spanish, Hungarian, German, Dutch, Portuguese, Swedish, Polish....you name it.
