Job suspendat de catre administratorul site-ului
Our client is a market leader in innovative technology and consultancy services related to total reward and flexible benefit programmes.
- Answering Inbound calls;
- Delivering an excellent call centre experience to all clients and employees;
- Meeting and exceeding call centre KPIs both individually and as part of a team;
- Delivering a high standard of quality in-call handling and call logging;
- Respond to email queries and admin work on time, and to the required high standard;
- Take ownership of queries and ensure they completed correctly and within time;
- Champions the client internally and externally, and where required, challenges and shows assertiveness to achieve results and client satisfaction;
- Completing scheduled work in line with contract and clients monthly processing including Client administration, pension schedule submission and Group Risk Renewals;
- Issuing payroll and provider reports on time;
- Following a schedule of work that is subject to change dependent on the demands of the business and our seasonal peak work schedule.
- High standard of communication, both verbal and written;
- English level: advanced;
- Minimum 6 months of experience in Customer Service domain;
- Excellent timekeeping and attendance;
- High attention to detail;
- Experience of using a CRM system or similar.
- Competitive salary package;
- Multiple benefits included.
"...Lugera - The People Republic, can I help you?
...enthusiastic and gregarious! ...helpful and present! ...young and
smart! ...ah, almost forgot: also good-looking!...
This is in a nutshell the Lugera - The People Republic team in Romania. Like our
colleagues in the Netherlands, the Czech Republic, Armenia, Poland and
Slovakia, we are a bunch of dedicated, happy people ready to face in a
natural, positive and friendly fashion all your challenges... a bunch of
people at the service of people, unconditionally!
You will find with Lugera - The People Republic the most wonderful HR company,
long-term commitment, full-time dedication on the job, as well as the most
extraordinary parties ever.
Whenever in need of a genuine & devoted long-term partner and friend, call
us! ...You will sense the eagerness in our approach to be flexible, highly
innovative, sharp, non-traditional, supportive and pro- active...! You
will feel we are here for you...!
...Thank you for calling Lugera - The People Republic! ... and paramount important:
THANK YOU FOR BEING THERE WITH US!
Address: 98 Vulturilor Street, Grawe Building, G, 1, 2, 3, 4, district no.
3, Bucharest;
mail to: office@lugera.ro;
Phone: +40 (0)21 3187120, +40 (0)21 3187120, 0800 0800 70 ,0800 0800 70 or
at office@lugera.ro.
In urma furnizarii datelor cu caracter personal, conform legii 677/2001
beneficiati de dreptul de acces, interventie asupra datelor, dreptul de a
nu fi supus unei decizii individuale.
Totodata aveti dreptul sa va opuneti prelucrarii datelor si sa solicitati
stergerea acestora.
Prin inregistrarea acestui curriculum vitae sunteti de acord ca Lugera &
Makler sa prelucreze datele cu caracter personal declarate.
Societate autorizata ca si Agent de Munca Temporara seria B nr. 0000010
din 31.10.2005, inregistrata in Registrul National de Evidenta a Agentilor
de Munca Temporara cu nr. 42."
