20-10-2008 | EXPIRA LA 26-10-2008
Job suspendat de catre administratorul site-ului
Our client is one of the world's largest sellers of office products and an industry leader in every distribution channel, including stores, direct mail, contract delivery, the Internet and business-to-business electronic commerce.
Together we are looking for a Client Relationship Manager!
Responsibilities:
Effectively manages a team of Team Leaders;
Develops and coordinates the activities associated with a specific region/country;
Reviews and recommends objectives and procedures for operational activities;
Administers policies as they affect operational activities in a specific area;
Coordinates the account relationship;
Directs the implementation of new and existing procedures;
Provides advice and guidance for the client regarding the deliverables;
Monitors client satisfaction and collects feed-back and discussed service level improvement requirements;
Collaborates with the Performance Management specialists to identify best ways to improve process efficiency and client satisfaction;
Driving change in the SSC while ensuring service levels;
KPI maintenance and reporting;
The link person between the Country Financial Department and the Shared Service Center operations.
Proficiency in written and spoken German;
Fluency in English;
At least 5 years experience in the relationship management field, preferably in the services sector;
Strong interpersonal and communication skills, with the ability and confidence to operate at senior levels with company clients;
Broad understanding of finance and accounting processes;
Strong customer driven focus;
Strong leadership skills.
...Lugera & Makler, can I help you?
...enthusiastic and gregarious! ...helpful and present! ...young and smart! ...ah, almost forgot: also good-looking!...
This is in a nutshell the Lugera & Makler team in Romania. Like our colleagues in the Netherlands, the Czech Republic, Armenia, Poland and Slovakia, we are a bunch of dedicated, happy people ready to face in a natural, positive and friendly fashion all your challenges... a bunch of people at the service of people, unconditionally!
You will find with Lugera & Makler the most wonderful HR company, long-term commitment, full-time dedication on the job, as well as the most extraordinary parties ever.
Whenever in need of a genuine & devoted long-term partner and friend, call us! ...You will sense the eagerness in our approach to be flexible, highly innovative, sharp, non-traditional, supportive and pro- active...! You will feel we are here for you...!
...Thank you for calling Lugera & Makler! ... and paramount important: THANK YOU FOR BEING THERE WITH US!
Address: 26-28 Stirbei Voda street , Union International Business Center II, 1 floor, Bucharest;
mailto: office@lugera.ro;
Phone: +40 (0)21 3187120, 0800 0800 07, 0800 410 510, 0800 801 001,
Or in Brasov, Ploiesti, Timisoara, Arad, Iasi and Cluj - office@lugera.ro.
In urma furnizarii datelor cu caracter personal, conform legii 677/2001 beneficiati de dreptul de acces, interventie asupra datelor, dreptul de a nu fi supus unei decizii individuale.
Totodata aveti dreptul sa va opuneti prelucrarii datelor si sa solicitati stergerea acestora.
Prin inregistrarea acestui curriculum vitae sunteti de acord ca Lugera&Makler sa prelucreze datele cu caracter personal declarate.
