Job expirat
Within EMEA, the Volume Direct Operations organization hosts the Customer Set up team (VDCS). This team aims at set upping new volume direct customers with corporate organizations.
Set up new HP Customer
Create customer profile in HP databases to be able to process customer orders
Capture request
Ensure that all data are available and correct
All above steps should be managed within an agreed SLA and in respect of the processes in place
Set up new customer parameters in the system
Update system with customer data
Manage existing customer set up change
Activity status
Provide daily report regarding all requests (creation and change request)
Escalation to appropriate person for all data not received within SLA and inform people impacted
Check set up status
- Fluent in English, verbal and written
Experience in one or more of the following will be a plus (but not mandatory):
- experience in sales admin
- experience in taking care of ongoing business
- experience in acting as liaison between various internal organizations
- system administration
- Basic knowledge of general administrative / clerical processes
- General understanding of order administration
Skills:
- Ability to work with minimum supervision
- Interpersonal & communication skills (telephone, clarity¿)
- Customer-oriented
- Ability to easily adapt to different situations, efficient in stressful situations
- Thoroughness
- Resourceful, inventiveness
- Rigorous and organized
- Computer skills ( MS Office)
Attractiv salary package an supporting international environment.
Compania noastra imbina experienta, expertiza, managementul activ si cultura creativa. Asiguram clientilor nostri know-how-ul si cunoasterea pietei din Romania pentru a ajuta dezvoltarea unui proiect de succes. Forta companiei APT Resources & Services consta in insasi echipa si in devotamentul ei pentru a oferi de fiecare data cele mai bune performante. Domeniile noastre de specialitate se incadreaza in servicii profesionale de resurse umane, incluzand recrutare & selectie de personal si consiliere in cariera.
