Value Added Services Support Engineer

ROMTELECOM

07-03-2014 | EXPIRA LA 06-04-2014

Job expirat

RESPONSABILITATI

Administrates, operates and maintains equipments and applications for value added services:

VMS (Voice Mail Service);

SMSC (ShortMessageServiceCenter);

WHC (Who Call);

NFM (Notify Me);

MMSC (MultimediaMessageServiceCenter);

Other systems for Value Added Services;

Monitors and ensures secure access to the administered systems and applications.
Ensures data security by periodic back-up.
Executes periodic maintenance according to vendor’s specifications.
Interface with the providers in order to report and solve the problems according to procedures that have been agreed with providers. Gives technical support in case of provider’s interventions.
Monitors and solves alarms and technical issues when they appear related to the administered systems and applications.
Monitors systems and applications’ performance and acts proactively to ensure their functionality.
Ensures installation of new applications and upgrades of existing ones or provides technical support whenever these are performed by third party vendors
Executes work orders and pursues their effects.
Analyses and solves customer or other offices or departments complaints with respect to the administered systems and applications.
Solves urgent issues as well as night or week-end intervention.


CERINTE

University degree in Electronics, Telecommunication or related fields;
Experience in administrating Unix – minimum 1 year;
Experience in administrating data base (Oracle, MySQL, Sybase) – minimum 1 year;
Good knowledge of GSM technology;
Good knowledge of English;
Good knowledge of operation systems and the following applications: SUN Solaris, Unix, Windows, MS Office etc;
Knowledge of data base management: Sybase, Oracle, MySQL etc;
Knowledge of data and telecommunication network
Analytical thinking;
Ability to gather, synthesize and present information


DESCRIEREA FIRMEI

Romtelecom este o companie in miscare pe piata comunicatiilor din Romania. In ultimii ani Romtelecom a evoluat inteligent, cu multe eforturi, de la un fost monopol de stat la o companie privata, conectata la tehnologia sofisticata a acestui mileniu.
Compania ofera astazi servicii de incredere, inovatoare si usor de folosit, de la traditionala telefonie fixa, la Internet de cea mai buna calitate, dar si cel mai sigur spatiu de gazduire de date din Romania, servicii combinate de date si voce si un program permanent controlat si imbunatatit de Customer Care.
Si transformarea continua ...