28-06-2010 | EXPIRA LA 04-07-2010
Job expirat
- taking/making calls in German/ English/ Romanian and writing emails
- resolves customer questions, complaints and requests via telephone and e-mail
- developing and maintaining a full technical knowledge of client products and services
The ideal candidate:
- excellent command of German and English (both languages speaking and writing);
- individuality, tact, and ability to work directly with international clients;
- strong communication skills and the ability to remain calm in all situations;
- customer focus and commercial services skills;
- very good computer literacy
- attention to detail and accuracy
- adaptability
- initiative
- proactive
- listening skills
- previous call centre experience would be considered a plus;
- young and responsible team of professionals with international experience;
- interesting work in an international company;
- modern working environment;
- bonus schemes;
- attractive remuneration package;
- additional benefits in kind.
Grupul CallPoint New Europe, societate de origine franceza, cu sediul central in Bulgaria (Sofia), este unul dintre liderii regionali din domeniul centrelor de contact din Europa de Est (500 de colaboratori de 10 nationalitati si 3 sedii - Bulgaria - Sofia, Plovdiv si Romania - Bucuresti). Lucram ca outsorcer pentru societati internationale, lideri in domeniul lor de activitate.
Filiala din Bucuresti a Grupului CallPoint New Europe isi desfasoara activitatea in 5 limbi europene. si are un efectiv de 200 de angajati.
