Transition Manager

WNS Global Services (Romania)

02-04-2009 | EXPIRA LA 08-04-2009

Job expirat

RESPONSABILITATI

-Understand the process business and Structure;
-Develop transition/project plan for the individual business areas and processes within them and get buy in from the business ;
-Manage Transition timelines and ensure report out & reviews with the Key stakeholders at the end of each stage;
-Identify additional off shoring opportunities from customer businesses;
-Adherence to Transition Methodology;
-Orient customer business on the transition methodology in case the business area is off shoring for the first time to define understanding of the methodology and the resource requirement from Customer ;
-Manage relationship with customer ;
-Understanding and managing customer expectations during transition phase till the process moves to production;
-Ensure number of FTEs transitioned is as per plan;


CERINTE

-Fluency in English and one of the business languages: german or french;
-Strong project management skills and experience;
-Excellent communication and presentation skills;
-Relationship management skills and Problem solving approach Mandatory;
-Proficiency in Microsoft Office Project and Microsoft Office Suite (Excel, Word, Access, Visio, PowerPoint);
-Windows: System administration, Installation, Configuration;
-Networking;
-SAP ERP – FI Module;


DESCRIEREA FIRMEI

WNS Global Services is a recognized leader in business process outsourcing (BPO). Our proposition is simple: We deliver value to our clients by bringing operational excellence and deep industry and functional knowledge to their critical business processes.

We serve several industries, including travel, insurance, financial services, healthcare, professional services, manufacturing, distribution and retail. We also provide essential corporate functions, such as finance and accounting, human resources (payroll and benefits administration), research and analytics