Job expirat
The job holder will lead a local team of soft skills and process trainers, liaise with the company trainer¿s from abroad and with the local training suppliers.
Responsibilities:
- prepare, implement and monitor the local training program, including the training budget administration
- coordinate the local training team, supervise the team performance ¿ coach, support and appraise
- liase with the local training suppliers and the foreign company trainers
- deliver operational excellence
- initiate and execute process improvement
University degree, Train the Training course
Leadership experience, computer skills (MS Office), excellent presentation skills, good communication skills, budgeting experience
Personal profile: Pro-active, Initiative, Energize (able to transmit enthusiasm to team and stakeholders), Integrity, Customer Oriented, excellent interpersonal and communication skills
Experience in multinational and/or shared service environment is an advantage, as well as the previous experience as a Trainer for Sales force
Willing to travel if required
Outstanding career opportunity
GENPACT is the leading provider of Business Services & Technology Solutions worldwide.
Owned jointly by General Electric, General Atlantic and Oak Hill Capital Partners, GENPACT has operations centers across India as well as in China, Hungary, Romania, the United States and Mexico.
The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services & Program Management.
For further details please visit www.genpact.com
