Job suspendat de catre administratorul site-ului
- Providing end-to-end training services for Operational department.
- Defining the internal training schedule (yearly/monthly)
- In charge of coordinating any specific internal trainings for Romania (e.g. internships)
- Assessment of training needs (regularly and upon request) for all staff categories
- Preparation of all training-related materials
- Keeping up to date internal library & training materials
- Contact person for specific external providers & market mapping
- Handling requests for external training
- Location booking for internal & external trainings
- Internal communication to staff on specific training-related matters
- Liaising with EMEA HR to support coordination of regional projects & exchange knowledge.
- Previous experience in a similar function – 1-2 years
- Experience with creation and delivery of soft skill training tailored to customer needs – highly desirable
- Excellent communication skills
- Previous presentation experience (delivering presentations)
- Highly customer oriented
- Language skills: advanced English is required; second European language would be a plus.
Personal profile:
Dynamic, enthusiastic, striving to exceed customer expectations;
Team worker with advanced communication skills, adaptable to a variety of internal customers and creative in providing tailored solutions; persuasive communicator with excellent people skills.
TechTeam is a multinational company with core competencies in the help desk and IT outsourcing areas. With headquarters in Detroit, USA , TechTeam is currently present in Belgium, Germany, United Kingdom, Sweden and Romania, providing support services for Global and local companies.
Romanian subsidiary has successfully grew in last 2 years having 300+ employees providing client support services in more than 10 languages. Specialists or just starting a STRONG carrier, PEOPLE are the most important factor of our SUCCESS.
Join now and start or advance your carrier in an international environment. Join TechTeam!
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