Job expirat
HR Performance is recruiting for one of its clients 2 Tickets Support Agents
Main responsibilities:
- interact with customers via e-mail;
- provide replies to the incoming e-mails using preset answers;
- team up with the QA team and sales associates in finding resolutions and appropriate answers to incoming tickets in other languages and for special scenarios
Basic requirements:
- good written English skills;
- to know how to operate a PC;
- to be able to identify a customer's issue and provide the proper resolution to it
-available to work in shifts (NIGHTSHIFTS as well, on rotation)
Financial offer is 300E
Working in a young environment and dynamic company, chances of growth
Full time and long term working relationship