Job expirat
-Achieve sales targets providing courteous and efficient information regarding products & services offered, both to existing or potential customers.
- Identifies customer’s need and interest, finds, calculates and presents the optimal solution that meets his needs and requirements
- Applies communication and sales techniques to find, win and keep customers from the defined target group
- Actively seeks out the latest product information and policy changes to ensure the highest levels of Customer Service;
- Correctly registers in database the interaction with the customer
- Provide proactive feedback to managerial team in order to improve the quality of services provided.
- Maintains a high-level Customer Service attitude at all times and under any circumstance with the customer;
- Keeps strict confidentiality of all operations and discussions with clients
- Verifies the documents received and makes sure the application form is correctly filled, in order to have a correct and complete application file.
Professional qualifications:
- High school diploma
- Good knowledge of English is a must, especially verbal
Job requirements:
- Telesales experience or customer care experience would be a plus
- Enthusiastic person, always willing to help and solve customer's issues
- Problem solving and attention to details
- Fast learner
- Very good communication skills
- Listening skills
- Selling skills
- Team player, adaptability, ability to work under pressure
- Computer skills
ABN AMRO Bank is one of the leading international financial institutions, established in 1824 and operating in more than 65 countries.
Only short-listed candidates will receive an acknowledgement