Telesales / Call Center Representative

ABN AMRO Bank Romania

05-09-2007 | EXPIRA LA 05-10-2007

Job expirat

RESPONSABILITATI

-Achieve sales targets providing courteous and efficient information regarding products & services offered both to existing or potential customers.
- Identifies customer’s need and interest, finds and presents the optimal solution that meet his needs and requirements
- Identifies potential customer opportunity to deepen customer relationship (cross-sell).
- Applies communication and sales techniques to find, win and keep customers from the defined target group
- Proactively cross-sells products and services to customer base;
- Maintains a superior Customer Service attitude at all times and under any circumstance with the customer;
- Keeps strict confidentiality of all operations and discussions with clients
- Verifies the documents received and makes sure the application form is correctly filled, in order to have a correct and complete application file.


CERINTE

Professional qualifications:
-High school diploma
- Good knowledge of English is a must, especially verbal

Job requirements:
- Telesales experience or customer care experience would be a plus
- Enthusiastic person, always willing to help and solve customer's issues
- Problem solving and attention to details
- Fast learner
- Very good communication skills
- Listening skills
- Selling skills
- Customer Service orientation
- Team player, adaptability, ability to work under pressure
- Computer skills


DESCRIEREA FIRMEI

ABN AMRO Bank este una dintre cele mai importante institutii financiare mondiale, si-a inceput activitatea in 1824 si opereaza acum in peste 65 de tari.